docs-v2/content/influxdb/cloud/account-management/offboarding.md

title	description	weight	aliases	menu	alt_links
Cancel your InfluxDB Cloud subscription	Cancel your InfluxDB Cloud account at any time by stopping all read and write requests, and backing up data.	106	/influxdb/v2/account-management/offboarding /influxdb/v2/cloud/account-management/offboarding	influxdb_cloud parent name Account management Cancel InfluxDB Cloud	cloud-serverless /influxdb/cloud-serverless/admin/accounts/cancel-account/

To cancel your {{< product-name >}} subscription, complete the following steps:

1. Stop reading and writing data.
2. Export data and other artifacts.
3. Cancel service.

Stop reading and writing data

To stop being charged for {{< product-name "short" >}}, pause all writes and queries.

Export data and other artifacts

To export data and artifacts, follow the steps below.

{{% note %}} Exported data and artifacts can be used in an InfluxDB OSS instance. {{% /note %}}

Export tasks

For details, see Export a task.

Export dashboards

For details, see Export a dashboard.

Save Telegraf configurations

1. Click the Load Data icon in the navigation bar.

   {{< nav-icon "load-data" >}}

2. Select the Telegraf tab. A list of existing Telegraf configurations appears.

3. Click the name of a Telegraf configuration.

4. Click Download Config to save.

Export data

To export all your data, query your data out in time-based batches and store it in to an external system or an InfluxDB OSS instance.

For information about automatically exporting and migrating data from InfluxDB Cloud to InfluxDB OSS, see: Migrate data from InfluxDB Cloud to InfluxDB OSS.

Cancel service

{{% note %}} Cancelling your usage-based plan will delete your organization. {{% /note %}}

1. Click the account name in the header of your {{< product-name "short" >}} user interface (UI) and select Billing.

2. Do one of the following:

• If you subscribed to an InfluxDB Cloud Usage-Based Plan through AWS Marketplace, click the AWS link, click Unsubscribe, and then click Yes, cancel subscription.
• If you subscribed to an InfluxDB Cloud Usage-Based Plan through GCP Marketplace, click the GCP link, click Unsubscribe, and then click Yes, cancel subscription.
• If you subscribed to an InfluxDB Cloud Usage-Based Plan through InfluxData, click Cancel Service. Select I understand and agree to these conditions, and then click I understand, Cancel Service. Click Confirm and Cancel Service. Your payment method is charged your final balance immediately upon cancellation of service.