docs-v2/content/influxdb3/cloud-serverless/admin/accounts/cancel-account.md

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Cancel your InfluxDB Cloud Serverless subscription Cancel your InfluxDB Cloud account at any time by stopping all read and write requests, backing up data, and contacting InfluxData Support. 106
/influxdb/v2/account-management/offboarding
/influxdb/v2/cloud/account-management/offboarding
/influxdb3/cloud-serverless/admin/accounts/offboarding
influxdb3_cloud_serverless
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Manage accounts Cancel InfluxDB Cloud
cloud
/influxdb/cloud/account-management/offboarding/

To cancel your InfluxDB Cloud Serverless subscription, complete the following steps:

  1. Stop reading and writing data.
  2. Export data and other artifacts.
  3. Cancel service.

Stop reading and writing data

To stop being charged for InfluxDB Cloud Serverless, pause all writes and queries.

Export data and other artifacts

Save Telegraf configurations

  1. Click the Load Data icon in the navigation bar.

    {{< nav-icon "load-data" >}}

  2. Select the Telegraf tab. A list of existing Telegraf configurations appears.

  3. Click the name of a Telegraf configuration.

  4. Click Download Config to save.

Export data

To export all your data, query your data out in time-based batches and store it in to an external system or an InfluxDB OSS instance.

Cancel service

  1. Click the account name in the header of your InfluxDB Cloud Serverless user interface (UI) and select Billing.

  2. Do one of the following:

  • If you subscribed to an InfluxDB Cloud Usage-Based Plan through AWS Marketplace, click the AWS link, click Unsubscribe, and then click Yes, cancel subscription.
  • If you subscribed to an InfluxDB Cloud Usage-Based Plan through GCP Marketplace, click the GCP link, click Unsubscribe, and then click Yes, cancel subscription.
  • If you subscribed to an InfluxDB Cloud Usage-Based Plan through InfluxData, click Cancel Service. Select I understand and agree to these conditions, and then click I understand, Cancel Service. Click Confirm and Cancel Service. Your payment method is charged your final balance immediately upon cancellation of service.