71 lines
2.6 KiB
Markdown
71 lines
2.6 KiB
Markdown
---
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title: Cancel your InfluxDB Cloud Serverless subscription
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description: >
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Cancel your InfluxDB Cloud account at any time by stopping all read and write
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requests, backing up data, and contacting InfluxData Support.
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weight: 106
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aliases:
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- /influxdb/v2/account-management/offboarding
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- /influxdb/v2/cloud/account-management/offboarding
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- /influxdb3/cloud-serverless/admin/accounts/offboarding
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menu:
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influxdb3_cloud_serverless:
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parent: Manage accounts
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name: Cancel InfluxDB Cloud
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alt_links:
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cloud: /influxdb/cloud/account-management/offboarding/
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---
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To cancel your InfluxDB Cloud Serverless subscription, complete the following steps:
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1. [Stop reading and writing data](#stop-reading-and-writing-data).
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2. [Export data and other artifacts](#export-data-and-other-artifacts).
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3. [Cancel service](#cancel-service).
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## Stop reading and writing data
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To stop being charged for InfluxDB Cloud Serverless, pause all writes and queries.
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## Export data and other artifacts
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- [Save Telegraf configurations](#save-telegraf-configurations)
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- [Export data](#export-data)
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### Save Telegraf configurations
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1. Click the **Load Data** icon in the navigation bar.
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{{< nav-icon "load-data" >}}
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2. Select the **Telegraf** tab. A list of existing Telegraf configurations appears.
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3. Click the name of a Telegraf configuration.
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4. Click **Download Config** to save.
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### Export data
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To export all your data, query your data out in _time-based batches_ and store it
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in to an external system or an InfluxDB OSS instance.
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<!-- For information about automatically exporting and migrating data from InfluxDB
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Cloud to InfluxDB OSS, see: [Migrate data from InfluxDB Cloud to InfluxDB OSS](/influxdb3/cloud-serverless/migrate-data/migrate-cloud-to-oss/). -->
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## Cancel service
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1. Click the account name in the header of your InfluxDB Cloud Serverless
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user interface (UI) and select **Billing**.
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2. Do one of the following:
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- If you subscribed to an InfluxDB Cloud **Usage-Based Plan** through
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**AWS Marketplace**, click the **AWS** link, click **Unsubscribe**, and then
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click **Yes, cancel subscription**.
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- If you subscribed to an InfluxDB Cloud **Usage-Based Plan** through
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**GCP Marketplace**, click the **GCP** link, click **Unsubscribe**, and then
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click **Yes, cancel subscription**.
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- If you subscribed to an InfluxDB Cloud **Usage-Based Plan** through
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**InfluxData**, click **Cancel Service**.
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Select **I understand and agree to these conditions**, and then click
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**I understand, Cancel Service.** Click **Confirm and Cancel Service**.
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Your payment method is charged your final balance immediately upon
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cancellation of service.
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