---
title: servicenow.event() function
description: >
  `servicenow.event()` sends an event to [ServiceNow](https://servicenow.com/).
menu:
  flux_v0_ref:
    name: servicenow.event
    parent: contrib/bonitoo-io/servicenow
    identifier: contrib/bonitoo-io/servicenow/event
weight: 301
flux/v0/tags: [single notification]
---

<!------------------------------------------------------------------------------

IMPORTANT: This page was generated from comments in the Flux source code. Any
edits made directly to this page will be overwritten the next time the
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To make updates to this documentation, update the function comments above the
function definition in the Flux source code:

https://github.com/influxdata/flux/blob/master/stdlib/contrib/bonitoo-io/servicenow/servicenow.flux#L83-L136

Contributing to Flux: https://github.com/influxdata/flux#contributing
Fluxdoc syntax: https://github.com/influxdata/flux/blob/master/docs/fluxdoc.md

------------------------------------------------------------------------------->

`servicenow.event()` sends an event to [ServiceNow](https://servicenow.com/).

ServiceNow Event API fields are described in
[ServiceNow Create Event documentation](https://docs.servicenow.com/bundle/paris-it-operations-management/page/product/event-management/task/t_EMCreateEventManually.html).

##### Function type signature

```js
(
    description: A,
    password: string,
    severity: B,
    url: string,
    username: string,
    ?additionalInfo: C,
    ?messageKey: D,
    ?metricName: E,
    ?metricType: F,
    ?node: G,
    ?resource: H,
    ?source: I,
) => int where B: Equatable, C: Equatable
```

{{% caption %}}
For more information, see [Function type signatures](/flux/v0/function-type-signatures/).
{{% /caption %}}

## Parameters

### url
({{< req >}})
ServiceNow web service URL.



### username
({{< req >}})
ServiceNow username to use for HTTP BASIC authentication.



### password
({{< req >}})
ServiceNow password to use for HTTP BASIC authentication.



### description
({{< req >}})
Event description.



### severity
({{< req >}})
Severity of the event.

Supported values:
- `critical`
- `major`
- `minor`
- `warning`
- `info`
- `clear`

### source

Source name. Default is `"Flux"`.



### node

Node name or IP address related to the event.
Default is an empty string (`""`).



### metricType

Metric type related to the event (for example, `CPU`).
Default is an empty string (`""`).



### resource

Resource related to the event (for example, `CPU-1`).
Default is an empty string (`""`).



### metricName

Metric name related to the event (for example, `usage_idle`).
Default is an empty string (`""`).



### messageKey

Unique identifier of the event (for example, the InfluxDB alert ID).
Default is an empty string (`""`).
If an empty string, ServiceNow generates a value.



### additionalInfo

Additional information to include with the event.




## Examples

### Send the last reported value and incident type to ServiceNow

```js
import "contrib/bonitoo-io/servicenow"
import "influxdata/influxdb/secrets"

username = secrets.get(key: "SERVICENOW_USERNAME")
password = secrets.get(key: "SERVICENOW_PASSWORD")

lastReported =
    from(bucket: "example-bucket")
        |> range(start: -1m)
        |> filter(fn: (r) => r._measurement == "cpu" and r._field == "usage_idle")
        |> last()
        |> findRecord(fn: (key) => true, idx: 0)

servicenow.event(
    url: "https://tenant.service-now.com/api/global/em/jsonv2",
    username: username,
    password: password,
    node: lastReported.host,
    metricType: lastReported._measurement,
    resource: lastReported.instance,
    metricName: lastReported._field,
    severity:
        if lastReported._value < 1.0 then
            "critical"
        else if lastReported._value < 5.0 then
            "warning"
        else
            "info",
    additionalInfo: {"devId": r.dev_id},
)

```