--- title: Manage InfluxDB Cloud Serverless billing list_title: Manage billing description: > Upgrade to the InfluxDB Cloud Serverless Usage-Based Plan and manage your billing information. weight: 106 menu: influxdb3_cloud_serverless: parent: Administer InfluxDB Cloud name: Manage billing alt_links: cloud: /influxdb/cloud/account-management/billing/ --- Learn how to upgrade your plan, access billing details, and review and resolve plan limit overages: - [Upgrade to Usage-Based Plan](#upgrade-to-usage-based-plan) - [Access billing details](#access-billing-details): - [Add or update your payment method](#add-or-update-your-payment-method) - [Add or update your contact information](#add-or-update-your-contact-information) - [Send notifications when usage exceeds an amount](#send-notifications-when-usage-exceeds-an-amount#send-notifications-when-usage-exceeds-an-amount) - [View Usage-based Plan information](#view-usage-based-plan-information) - [View Free Plan information](#view-free-plan-information) - [Review and resolve plan limit overages](#review-and-resolve-plan-limit-overages) - [Billing cycle](#billing-cycle) - [Declined or late payments](#declined-or-late-payments) ## Upgrade to Usage-Based Plan 1. Click **Upgrade Now** in the upper right corner of the {{< product-name "short" >}} user interface (UI). 2. Set your limits (opt to receive an email when your usage exceeds the amount you enter in the **Limit ($1 minimum)** field). All service updates, security notifications, and other important information are sent to the email address you provide. 3. Enter your payment information and billing address, and then click **Upgrade**. A "Ready To Rock" confirmation appears; click **Start building your team**. Your plan will be upgraded and {{< product-name >}} opens with a default organization and bucket (both created from your email address). ## Access billing details 1. In the top navigation menu, click the drop-down menu with the same of your account. 2. Click **{{% icon "billing" %}} Billing**. 3. Do one of the following: - If you subscribed to an InfluxDB Cloud plan through [**AWS Marketplace**](https://aws.amazon.com/marketplace/pp/B08234JZPS), click the **AWS** link to access your billing and subscription information. - If you subscribed to an InfluxDB Cloud plan through **InfluxData**, complete the following procedures as needed: - [Add or update your payment method](#add-or-update-your-payment-method) - [Add or update your contact information](#add-or-update-your-contact-information) - [Send notifications when usage exceeds an amount](#send-notifications-when-usage-exceeds-an-amount) 4. View information about: - [Usage-Based Plan](#view-usage-based-plan-information) - [Free Plan](#view-free-plan-information) - [Exceeded rate limits](#review-and-resolve-plan-limit-overages) - [Billing cycle](#billing-cycle) - [Declined or late payments](#declined-or-late-payments) ### Add or update your payment method - On the **Billing page**: - To update your card, click the **Change Payment** button on the Billing page. - In the **Payment Method** section: - Enter your cardholder name and number - Select your expiration month and year - Enter your CVV code and select your card type ### Add or update your contact information 1. On the **Billing page**: - To update, click the **Edit Information** button. - In the **Contact Information** section, enter your name, company, and address. 2. Click **Save Contact Info**. ### Send notifications when usage exceeds an amount 1. On the **Billing page**, click **Notification Settings**. 2. Select the **Send email notification** toggle, and then enter the email address to notify. 3. Enter the dollar amount to trigger a notification email. By default, an email is triggered when the amount exceeds $10. (Whole dollar amounts only. For example, $10.50 is not a supported amount.) ### View Usage-based Plan information On the **Billing page**, view your billing information, including: - Account balance - Last billing update (updated hourly) - Past invoices - Payment method - Contact information - Notification settings ### View Free Plan information On the **Billing page**, view the total limits available for the Free Plan. ## Review and resolve plan limit overages If you exceed your plan's [adjustable quotas or limits](/influxdb3/cloud-serverless/account-management/limits/), you'll receive a notification in the {{< product-name "short" >}} user interface (UI) **Usage** page. If using the **Free plan**, [upgrade to a Usage-based Plan](#upgrade-to-usage-based-plan) to raise your organization's rate limits. #### Write and query limits (HTTP response code) When a request exceeds your plan's write requests (Data In) or query requests (Reads) within a five minute window, the InfluxDB API returns the following response: ``` HTTP 429 “Too Many Requests” Retry-After: xxx (seconds to wait before retrying the request) ``` ## Billing cycle Billing occurs on the first day of the month for the previous month. For example, if you start the Usage-based Plan on September 15, you're billed on October 1 for your usage from September 15-30. ### Declined or late payments | Timeline | Action | | :--------------------------- | :-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | **Initial declined payment** | We'll retry charge every 72 hours. During this period, update your payment method to successfully process your payment. | | **One week later** | Account disabled except data writes. Update your payment method to successfully process your payment and enable your account. | | **10-14 days later** | Account completely disabled. During this period, you must contact [InfluxData Support](https://support.influxdata.com/) to process your payment and enable your account. | | **21 days later** | Account suspended. Contact [InfluxData Support](https://support.influxdata.com/) to settle your final bill and discuss options for resuming service|