- [How do I reset my password?](#how-do-i-reset-my-password)
- {{% cloud-only %}}[How do I switch between InfluxDB Cloud accounts?](#how-do-i-switch-between-influxdb-cloud-accounts){{% /cloud-only %}}
{{% cloud-only %}}
##### Billing and usage {href="billing-and-usage-1"}
- [How do I manage payment methods?](#how-do-i-manage-payment-methods)
- [Who do I contact for billing issues?](#who-do-i-contact-for-billing-issues)
- [How do I view data my data usage?](#how-do-i-view-data-my-data-usage)
- [How do I increase my organization's rate limits and quotas?](#how-do-i-increase-my-organizations-rate-limits-and-quotas)
{{% /cloud-only %}}
{{% cloud-only %}}
##### InfluxDB Cloud service health {href="influxdb-cloud-service-health-1"}
- [Where can I see the current status of InfluxDB Cloud?](#where-can-i-see-the-current-status-of-influxdb-cloud)
{{% /cloud-only %}}
{{% oss-only %}}
##### InfluxDB service health {href="influxdb-service-health-1"}
- [Where can I see the current status of my InfluxDB instance?](#where-can-i-see-the-current-status-of-my-influxdb-instance)
{{% /oss-only %}}
##### Security {href="security-1"}
- [What different types of API tokens exist?](#what-different-types-of-api-tokens-exist)
- [Can I use InfluxDB with authentication disabled?](#can-i-use-influxdb-with-authentication-disabled)
- {{% cloud-only %}}[Can you change the permission level of members in your organization?](#can-you-change-the-permission-level-of-members-in-your-organization){{% /cloud-only %}}
##### Administration {href="administration-1"}
- {{% oss-only %}}[How can I identify my InfluxDB version?](#how-can-i-identify-my-influxdb-version){{% /oss-only %}}
- [How can I identify the version of Flux I'm using in InfluxDB?](#how-can-i-identify-the-version-of-flux-im-using-in-influxdb)
- {{% oss-only %}}[Where can I find InfluxDB logs?](#where-can-i-find-influxdb-logs){{% /oss-only %}}
- {{% oss-only %}}[What is the relationship between shard group durations and retention periods?](#what-is-the-relationship-between-shard-group-durations-and-retention-periods){{% /oss-only %}}
- [Why isn't data dropped after I update a bucket's retention period?](#why-isnt-data-dropped-after-i-update-a-buckets-retention-period)
##### Data types {href="data-types-1"}
- [What are the minimum and maximum integers that InfluxDB can store?](#what-are-the-minimum-and-maximum-integers-that-influxdb-can-store)
- [What are the minimum and maximum timestamps that InfluxDB can store?](#what-are-the-minimum-and-maximum-timestamps-that-influxdb-can-store)
- [Can I change a field's data type?](#can-i-change-a-fields-data-type)
##### Writing data {href="writing-data"}
- [How do I write integer and unsigned integer field values?](#how-do-i-write-integer-and-unsigned-integer-field-values)
- [How does InfluxDB handle duplicate points?](#how-does-influxdb-handle-duplicate-points)
- [What newline character does the InfluxDB write API require?](#what-newline-character-does-the-influxdb-write-api-require)
- [When should I single quote and when should I double quote when writing data?](#when-should-i-single-quote-and-when-should-i-double-quote-when-writing-data)
- [Does the precision of the timestamp matter?](#does-the-precision-of-the-timestamp-matter)
- {{% oss-only %}}[What are the configuration recommendations and schema guidelines for writing sparse, historical data?](#what-are-the-configuration-recommendations-and-schema-guidelines-for-writing-sparse-historical-data){{% /oss-only %}}
##### Querying data {href="querying-data-1"}
- [Flux](#flux)
- [How do I structure fields as columns (like InfluxQL)?](#how-do-i-structure-fields-as-columns-like-influxql)
- [How can I derive a state from multiple field values?](#how-can-i-derive-a-state-from-multiple-field-values)
- [InfluxQL](#influxql)
- {{% cloud-only %}}[How do I use InfluxQL with InfluxDB Cloud?](#how-do-i-use-influxql-with-influxdb-cloud){{% /cloud-only %}}
- {{% oss-only %}}[How do I use InfluxQL with InfluxDB v2.x?](#how-do-i-use-influxql-with-influxdb-v2x){{% /oss-only %}}
- [How do I perform mathematical operations in an InfluxQL function?](#how-do-i-perform-mathematical-operations-in-an-influxql-function)
- [Why does my query return epoch 0 as the timestamp?](#why-does-my-query-return-epoch-0-as-the-timestamp)
- [Which InfluxQL functions support nesting?](#which-influxql-functions-support-nesting)
- [What determines the time intervals returned by `GROUP BY time()` queries?](#what-determines-the-time-intervals-returned-by-group-by-time-queries)
- [Why do my queries return no data or partial data?](#why-do-my-queries-return-no-data-or-partial-data)
- [Why don't my `GROUP BY time()` queries return timestamps that occur after `now()`?](#why-dont-my-group-by-time-queries-return-timestamps-that-occur-after-now)
- [Can I perform mathematical operations against timestamps?](#can-i-perform-mathematical-operations-against-timestamps)
- [Can I identify write precision from returned timestamps?](#can-i-identify-write-precision-from-returned-timestamps)
- [When should I use single quote versus double quotes in a query?](#when-should-i-use-single-quote-versus-double-quotes-in-a-query)
- [Why is my query with a `WHERE OR` time clause returning empty results?](#why-is-my-query-with-a-where-or-time-clause-returning-empty-results)
- [Why does `fill(previous)` return empty results?](#why-does-fillprevious-return-empty-results)
- [How do I query data with an identical tag key and field key?](#how-do-i-query-data-with-an-identical-tag-key-and-field-key)
- [How do I query data across measurements?](#how-do-i-query-data-across-measurements)
- [Does the order timestamps in a query matter?](#does-the-order-timestamps-in-a-query-matter)
- [How do I query data by a tag with a null value?](#how-do-i-query-data-by-a-tag-with-a-null-value)
##### Series and series cardinality {href="series-and-series-cardinality-1"}
- [What is series cardinality?](#what-is-series-cardinality)
- [Why does series cardinality matter?](#why-does-series-cardinality-matter)
- {{% oss-only %}}[How do I remove series from the index?](#how-do-i-remove-series-from-the-index){{% /oss-only %}}
---
## Account management
#### How do I reset my password?
{{% cloud-only %}}
Use the **Forgot Password** link on the InfluxDB Cloud login page to update your
password. For more information, see
[Change your password](/influxdb/cloud/account-management/change-password/).
{{% /cloud-only %}}
{{% oss-only %}}
Use the [`influx` CLI](/influxdb/v2.2/reference/cli/influx/) and the
[`influx user password` command](/influxdb/v2.2/reference/cli/influx/user/password/)
command to update a user's password.
For more information, see
[Change your password](/influxdb/v2.2/users/change-password/).
{{% /oss-only %}}
{{% cloud-only %}}
#### How do I switch between InfluxDB Cloud accounts?
Use the **Switch Accounts** functionality in your InfluxDB Cloud account settings
to switch between InfluxDB Cloud accounts.
For more information, see [Switch InfluxDB Cloud accounts](/influxdb/cloud/account-management/switch-account/).
---
## Billing and usage
#### How do I manage payment methods?
- If you subscribed to InfluxDB Cloud through InfluxData, you can manage payment
methods in the [Billing section](https://cloud2.influxdata.com/me/billing) of
your InfluxDB Cloud account.
- If you subscribed to InfluxDB Cloud through a cloud provider marketplace
(**AWS Marketplace**, **Azure Marketplace**, or **GCP Marketplace**),
use your cloud provider's billing administration to manage payment methods.
For more information, see [Manage InfluxDB Cloud billing](/influxdb/cloud/account-management/billing/).
#### Who do I contact for billing issues?
For billing issues, please [contact InfluxData support](https://support.influxdata.com/s/contactsupport).
#### How do I view data my data usage?
To view your InfluxDB Cloud organization's data usage, view the [Usage page](https://cloud2.influxdata.com/me/usage)
in the InfluxDB Cloud user interface. For more information, see
[View InfluxDB Cloud data usage](/influxdb/cloud/account-management/data-usage/).
#### How do I increase my organization's rate limits and quotas?
- If using the InfluxDB Cloud [Free Plan](/influxdb/cloud/account-management/pricing-plans/#free-plan),
for increased rate limits and quotas, upgrade to a
to scrape these metrics and store them in InfluxDB where you can monitor and
alert on any anomalies.
You can also use the [InfluxDB Open Source (OSS) Metrics template](https://github.com/influxdata/community-templates/tree/master/influxdb2_oss_metrics)
quickly setup InfluxDB OSS monitoring.
For more information, see [Monitor InfluxDB OSS using a template](/influxdb/v2.2/monitor-alert/templates/monitor/)
{{% /oss-only %}}
---
## Security
#### What different types of API tokens exist?
InfluxDB {{<current-version>}} supports the following token types:
If reads and writes to InfluxDB have started to slow down, high [series cardinality](/influxdb/v2.1/reference/glossary/#series-cardinality) (too many series) may be causing memory issues. {{% cloud-only %}}Cardinality can also cause writes to fail if it exceeds your [plan’s adjustable service quota](/influxdb/cloud/account-management/limits/).{{% /cloud-only %}}
If reads and writes to InfluxDB have started to slow down, high [series cardinality](/influxdb/v2.2/reference/glossary/#series-cardinality) (too many series) may be causing memory issues. {{% cloud-only %}}Cardinality can also cause writes to fail if it exceeds your [plan’s adjustable service quota](/influxdb/cloud/account-management/limits/).{{% /cloud-only %}}
Take steps to understand and resolve high series cardinality.
@ -44,7 +44,7 @@ High series cardinality is a primary driver of high memory usage for many databa
Use the following to measure series cardinality of your buckets:
- [`influxdb.cardinality()`](/{{< latest "flux" >}}/stdlib/influxdata/influxdb/cardinality): Flux function that returns the number of unique [series keys](/influxdb/v2.2/reference/glossary/#series) in your data.
- [`SHOW SERIES CARDINALITY`](/influxdb/v2.2/query_language/spec/#show-series-cardinality): InfluxQL command that returns the number of unique [series keys](/influxdb/v2.2/reference/glossary/#series) in your data.
- [`SHOW SERIES CARDINALITY`](/{{< latest "influxdb" "v1" >}}/query_language/spec/#show-series-cardinality): InfluxQL command that returns the number of unique [series keys](/influxdb/v2.2/reference/glossary/#series) in your data.