diff --git a/content/influxdb/cloud-serverless/admin/accounts/cancel-account.md b/content/influxdb/cloud-serverless/admin/accounts/cancel-account.md index a6039edd9..ac1d5f9cb 100644 --- a/content/influxdb/cloud-serverless/admin/accounts/cancel-account.md +++ b/content/influxdb/cloud-serverless/admin/accounts/cancel-account.md @@ -12,6 +12,7 @@ menu: influxdb_cloud_serverless: parent: Manage accounts name: Cancel InfluxDB Cloud +alt_engine: /influxdb/cloud/account-management/offboarding/ --- To cancel your InfluxDB Cloud Serverless subscription, complete the following steps: @@ -49,12 +50,6 @@ Cloud to InfluxDB OSS, see: [Migrate data from InfluxDB Cloud to InfluxDB OSS](/ ## Cancel service -{{% note %}} -Cancelling your usage-based plan will delete your organization. -However, those in multi-user organizations must contact -[InfluxData Support](https://support.influxdata.com) to delete your organization. -{{% /note %}} - 1. Click the account name in the header of your InfluxDB Cloud Serverless user interface (UI) and select **Billing**. diff --git a/content/influxdb/cloud-serverless/admin/billing/_index.md b/content/influxdb/cloud-serverless/admin/billing/_index.md index 23a9d1998..ea968708d 100644 --- a/content/influxdb/cloud-serverless/admin/billing/_index.md +++ b/content/influxdb/cloud-serverless/admin/billing/_index.md @@ -109,11 +109,7 @@ On the **Billing page**, view the total limits available for the Free Plan. If you exceed your plan's [adjustable quotas or limits](/influxdb/cloud-serverless/account-management/limits/), you'll receive a notification in the {{< cloud-name "short" >}} user interface (UI) **Usage** page. -To raise your oranization's rate limits: - -- **Usage-Based plan**: Contact [InfluxData Support](https://support.influxdata.com) - to request higher rate limits. -- **Free plan**: [Upgrade to a Usage-based Plan](#upgrade-to-usage-based-plan). +If using the **Free plan**, [upgrade to a Usage-based Plan](#upgrade-to-usage-based-plan) to raise your organization's rate limits. #### Write and query limits (HTTP response code) @@ -134,5 +130,5 @@ Billing occurs on the first day of the month for the previous month. For example | :--------------------------- | :-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | **Initial declined payment** | We'll retry charge every 72 hours. During this period, update your payment method to successfully process your payment. | | **One week later** | Account disabled except data writes. Update your payment method to successfully process your payment and enable your account. | -| **10-14 days later** | Account completely disabled. During this period, you must contact us at [support.influxdata.com](https://support.influxdata.com) to process your payment and enable your account. | -| **21 days later** | Account suspended. Contact [support.influxdata.com](https://support.influxdata.com) to settle your final bill and retrieve a copy of your data or access to InfluxDB Cloud dashboards, tasks, Telegraf configurations, and so on. | +| **10-14 days later** | Account completely disabled. During this period, you must contact [InfluxData Support](https://support.influxdata.com/) to process your payment and enable your account. | +| **21 days later** | Account suspended. Contact [InfluxData Support](https://support.influxdata.com/) to settle your final bill and discuss options for resuming service| diff --git a/content/influxdb/cloud-serverless/admin/billing/limits.md b/content/influxdb/cloud-serverless/admin/billing/limits.md index 2b368500e..2884e5d4a 100644 --- a/content/influxdb/cloud-serverless/admin/billing/limits.md +++ b/content/influxdb/cloud-serverless/admin/billing/limits.md @@ -37,8 +37,6 @@ Review adjustable service quotas and global limits to plan for your bandwidth ne To reduce the chance of unexpected charges and protect the service for all users, InfluxDB Cloud Serverless has adjustable service quotas applied per account. -_To request higher service quotas, reach out to [InfluxData Support](https://support.influxdata.com/)._ - ### Free Plan - **Data-in**: Rate of 5 MB per 5 minutes (average of 17 kb/s) diff --git a/content/influxdb/cloud-serverless/reference/cli/influx/backup/_index.md b/content/influxdb/cloud-serverless/reference/cli/influx/backup/_index.md index 2ba67ef3a..b92ab5cfb 100644 --- a/content/influxdb/cloud-serverless/reference/cli/influx/backup/_index.md +++ b/content/influxdb/cloud-serverless/reference/cli/influx/backup/_index.md @@ -19,8 +19,7 @@ updated_in: CLI v2.0.2 The `influx backup` command works with **InfluxDB OSS 2.x**, but does not work with **InfluxDB Cloud**. For information about backing up data in InfluxDB Cloud, see -[InfluxDB Cloud Serverless durability](/influxdb/cloud/reference/internals/durability/) or -[contact InfluxData Support](mailto:support@influxdata.com). +[InfluxDB Cloud Serverless durability](/influxdb/cloud/reference/internals/durability/). {{% /note %}} {{< duplicate-oss >}} diff --git a/content/influxdb/cloud-serverless/reference/cli/influx/restore/index.md b/content/influxdb/cloud-serverless/reference/cli/influx/restore/index.md index a166751b0..cbd197d8d 100644 --- a/content/influxdb/cloud-serverless/reference/cli/influx/restore/index.md +++ b/content/influxdb/cloud-serverless/reference/cli/influx/restore/index.md @@ -18,8 +18,7 @@ updated_in: CLI v2.0.7 The `influx restore` command works with **InfluxDB OSS 2.x**, but does not work with **InfluxDB Cloud**. For information about restoring data in InfluxDB Cloud, see -[InfluxDB Cloud durability](/influxdb/cloud/reference/internals/durability/) and -[contact InfluxData Support](mailto:support@influxdata.com). +[InfluxDB Cloud durability](/influxdb/cloud/reference/internals/durability/). {{% /note %}} {{< duplicate-oss >}} \ No newline at end of file diff --git a/content/influxdb/cloud-serverless/reference/internals/storage-limits.md b/content/influxdb/cloud-serverless/reference/internals/storage-limits.md index 575ec355c..27c35322f 100644 --- a/content/influxdb/cloud-serverless/reference/internals/storage-limits.md +++ b/content/influxdb/cloud-serverless/reference/internals/storage-limits.md @@ -7,6 +7,8 @@ menu: name: IOx storage limits parent: InfluxDB Cloud internals weight: 201 +related: + - /influxdb/cloud-serverless/write-data/best-practices/ --- The InfluxDB IOx storage enforces specific limits on the storage level. @@ -29,8 +31,7 @@ The IOx storage engine enforces the following storage-level limits: - **Maximum number of columns per table**: 200 {{% note %}} -IOx storage service-level limits are configurable per _namespace_. -To adjust your service-level limits, [contact InfluxData Support](https://support.influxdata.com). +If you need higher limits than those show above, [contact InfluxData Sales](https://www.influxdata.com/contact-sales/). {{% /note %}} ## Error messages @@ -48,9 +49,9 @@ number of columns allowed in a table. #### Potential solutions -- Consider storing new fields in a new measurement. -- [Contact InfluxData Support](https://support.influxdata.com) to delete any - unnecessary data. +- Consider storing new fields in a new [measurement](/influxdb/cloud-serverless/reference/glossary/#measurement) (not to exceed the [maximum number of tables](#maximum-number-of-tables-reached)). +- Review [InfluxDB schema design recommendations](/influxdb/cloud-serverless/write-data/best-practices/schema-design/). +- Customers with an annual or support contract can contact [InfluxData Support](https://support.influxdata.com) to request a review of their database schema. ### Maximum number of tables reached @@ -60,4 +61,4 @@ tables, applying this write would result in columns, limit is 500 ``` This error is returned for any write request that would exceed the maximum -number of tables allowed in a namespace. +number of tables (measurements) allowed in a namespace. diff --git a/content/influxdb/cloud-serverless/write-data/best-practices/_index.md b/content/influxdb/cloud-serverless/write-data/best-practices/_index.md index 539fd03a6..6dc7ca930 100644 --- a/content/influxdb/cloud-serverless/write-data/best-practices/_index.md +++ b/content/influxdb/cloud-serverless/write-data/best-practices/_index.md @@ -9,9 +9,10 @@ menu: name: Best practices identifier: write-best-practices parent: Write data +related: + - /influxdb/cloud-serverless/reference/internals/storage-limits/ aliases: -- /influxdb/cloud-serverless/write-data/best-practices/optimize-writes/ -- /influxdb/cloud-serverless/write-data/troubleshoot/ + - /influxdb/cloud-serverless/write-data/troubleshoot/ --- The following articles walk through recommendations and best practices for writing diff --git a/content/influxdb/cloud-serverless/write-data/delete-data.md b/content/influxdb/cloud-serverless/write-data/delete-data.md index d0046dac7..c8bb682bd 100644 --- a/content/influxdb/cloud-serverless/write-data/delete-data.md +++ b/content/influxdb/cloud-serverless/write-data/delete-data.md @@ -1,21 +1,29 @@ --- title: Delete data description: > - To delete data from an InfluxDB Cloud Serverless bucket, please contact - [InfluxData support](https://support.influxdata.com). + Use measurements, tags, and timestamp columns to avoid querying unwanted data. menu: influxdb_cloud_serverless: name: Delete data parent: Write data weight: 107 influxdb/cloud-serverless/tags: [delete] -# related: -# - /influxdb/cloud-serverless/reference/syntax/delete-predicate/ -# - /influxdb/cloud-serverless/reference/cli/influx/delete/ --- The InfluxDB `/api/v2/delete` API endpoint has been disabled for InfluxDB -Cloud Serverless organizations. To delete data from an bucket, please -contact InfluxData Support. +Cloud Serverless organizations. +Currently, you can't delete data from an InfluxDB Cloud Serverless bucket. -Contact InfluxData Support \ No newline at end of file +To avoid querying expired or unwanted data, use tags and timestamps for filtering. + +When writing data: + + - [Use a new measurement name when your schema changes](/influxdb/cloud-serverless/write-data/best-practices/schema-design/#measurement-schemas-should-be-homogenous). + - [Include a tag](/influxdb/cloud-serverless/write-data/best-practices/schema-design/#tags-versus-fields) or tags for versioning your data. + +When querying: + + - [Filter for tag values](/influxdb/cloud-serverless/query-data/sql/basic-query/#query-fields-based-on-tag-values) in your version tags. + - [Use time boundaries](/influxdb/cloud-serverless/query-data/sql/basic-query/#query-data-within-time-boundaries) that exclude old data. + +_To delete a bucket and **all** its data, use the [InfluxDB `/api/v2/buckets` API endpoint](/influxdb/cloud-serverless/api/#operation/DeleteBucketsID)._ diff --git a/content/influxdb/cloud/account-management/billing.md b/content/influxdb/cloud/account-management/billing.md index 71742e06b..e621cc309 100644 --- a/content/influxdb/cloud/account-management/billing.md +++ b/content/influxdb/cloud/account-management/billing.md @@ -103,7 +103,6 @@ If you exceed your plan's [adjustable quotas or limits](/influxdb/cloud/account- If you exceed the series cardinality limit, InfluxDB adds a rate limit event warning on the **Usage** page, and begins to reject write requests with new series. To start processing write requests again, do the following as needed: -- **Usage-Based plan**: To request higher rate limits, contact [InfluxData Support](mailto:support@influxdata.com). - **Series cardinality limits**: If you exceed the series cardinality limit, see how to [resolve high series cardinality](https://docs.influxdata.com/influxdb/v2.0/write-data/best-practices/resolve-high-cardinality/). - **Free plan**: To raise rate limits, [upgrade to a Usage-based Plan](#upgrade-to-usage-based-plan). @@ -126,5 +125,5 @@ Billing occurs on the first day of the month for the previous month. For example |:----------------------------|:------------------------------------------------------------------------------------------------------------------------| | **Initial declined payment**| We'll retry charge every 72 hours. During this period, update your payment method to successfully process your payment. | | **One week later** | Account disabled except data writes. Update your payment method to successfully process your payment and enable your account. | -| **10-14 days later** | Account completely disabled. During this period, you must contact us at support@influxdata.com to process your payment and enable your account. | -| **21 days later** | Account suspended. Contact support@influxdata.com to settle your final bill and retrieve a copy of your data or access to InfluxDB Cloud dashboards, tasks, Telegraf configurations, and so on.| +| **10-14 days later** | Account completely disabled. During this period, you must contact [InfluxData Support](https://support.influxdata.com/) to process your payment and enable your account. | +| **21 days later** | Account suspended. Contact [InfluxData Support](https://support.influxdata.com/) to settle your final bill and discuss options for resuming service.| diff --git a/content/influxdb/cloud/account-management/limits.md b/content/influxdb/cloud/account-management/limits.md index d22e1f664..068a90e1a 100644 --- a/content/influxdb/cloud/account-management/limits.md +++ b/content/influxdb/cloud/account-management/limits.md @@ -33,8 +33,6 @@ Review adjustable service quotas and global limits to plan for your bandwidth ne To reduce the chance of unexpected charges and protect the service for all users, InfluxDB Cloud has adjustable service quotas applied per account. -_To request higher service quotas, reach out to [InfluxData Support](https://support.influxdata.com/)._ - ### Free Plan - **Data-in**: Rate of 5 MB per 5 minutes (average of 17 kb/s) diff --git a/content/influxdb/cloud/account-management/offboarding.md b/content/influxdb/cloud/account-management/offboarding.md index a48bdce3d..f70e276ca 100644 --- a/content/influxdb/cloud/account-management/offboarding.md +++ b/content/influxdb/cloud/account-management/offboarding.md @@ -2,7 +2,7 @@ title: Cancel your InfluxDB Cloud subscription description: > Cancel your InfluxDB Cloud account at any time by stopping all read and write - requests, backing up data, and contacting InfluxData Support. + requests, and backing up data. weight: 106 aliases: - /influxdb/v2.0/account-management/offboarding @@ -62,8 +62,6 @@ Cloud to InfluxDB OSS, see: [Migrate data from InfluxDB Cloud to InfluxDB OSS](/ {{% note %}} Cancelling your usage-based plan will delete your organization. -However, those in multi-user organizations must contact -[InfluxData Support](mailto:support@influxdata.com) to delete your organization. {{% /note %}} 1. Click the account name in the header of your {{< cloud-name "short" >}} diff --git a/content/influxdb/cloud/influxdb-templates/monitor-enterprise.md b/content/influxdb/cloud/influxdb-templates/monitor-enterprise.md index a46f5a0f3..6298625cf 100644 --- a/content/influxdb/cloud/influxdb-templates/monitor-enterprise.md +++ b/content/influxdb/cloud/influxdb-templates/monitor-enterprise.md @@ -181,4 +181,4 @@ Send a notification to PagerDuty or HTTP endpoints (other webhooks) by [upgradin For InfluxDB Enterprise customers, Insights and Aware are free services that can monitor your data. InfluxDB Insights sends your data to a private Cloud account and will be monitored with the help of the support team. InfluxDB Aware is a similar service, but you monitor your data yourself. -To apply for this service, please contact the [InfluxData Support team](mailto:support@influxdata.com). +To apply for this service, contact [InfluxData Support](https://support.influxdata.com/). diff --git a/content/influxdb/cloud/organizations/delete-org.md b/content/influxdb/cloud/organizations/delete-org.md index 3c88139c0..d01ec8e0a 100644 --- a/content/influxdb/cloud/organizations/delete-org.md +++ b/content/influxdb/cloud/organizations/delete-org.md @@ -31,10 +31,6 @@ To delete an organization using the **Free plan**, do the following: 5. Provide the requested information and then select **I understand and agree to these conditions**. 6. Click **{{< caps >}}Delete organization{{< /caps >}}**. -{{% note %}} -**Note:** If you belong to multiple organizations, you will need to contact InfluxData Support via the [Support Portal](https://support.influxdata.com/) or email support@influxdata.com to have the organization deleted. -{{% /note %}} - ## Usage-based plan 1. [Export your data and cancel your subscription](/influxdb/cloud/account-management/offboarding/). diff --git a/content/influxdb/cloud/reference/cli/influx/backup/_index.md b/content/influxdb/cloud/reference/cli/influx/backup/_index.md index e4c1c237f..28cb59bc9 100644 --- a/content/influxdb/cloud/reference/cli/influx/backup/_index.md +++ b/content/influxdb/cloud/reference/cli/influx/backup/_index.md @@ -16,10 +16,10 @@ updated_in: CLI v2.0.2 {{% note %}} #### Works with InfluxDB OSS 2.x + The `influx backup` command works with **InfluxDB OSS 2.x**, but does not work with **InfluxDB Cloud**. For information about backing up data in InfluxDB Cloud, see -[InfluxDB Cloud durability](/influxdb/cloud/reference/internals/durability/) or -[contact InfluxData Support](mailto:support@influxdata.com). +[InfluxDB Cloud durability](/influxdb/cloud/reference/internals/durability/). {{% /note %}} {{< duplicate-oss >}} diff --git a/content/influxdb/cloud/reference/cli/influx/restore/index.md b/content/influxdb/cloud/reference/cli/influx/restore/index.md index 87772a175..2f59e9eeb 100644 --- a/content/influxdb/cloud/reference/cli/influx/restore/index.md +++ b/content/influxdb/cloud/reference/cli/influx/restore/index.md @@ -18,7 +18,7 @@ updated_in: CLI v2.0.7 The `influx restore` command works with **InfluxDB OSS 2.x**, but does not work with **InfluxDB Cloud**. For information about restoring data in InfluxDB Cloud, see [InfluxDB Cloud durability](/influxdb/cloud/reference/internals/durability/) and -[contact InfluxData Support](mailto:support@influxdata.com). +contact [InfluxData Support](https://support.influxdata.com/). {{% /note %}} {{< duplicate-oss >}} \ No newline at end of file diff --git a/content/influxdb/cloud/write-data/bulk-ingest-cloud.md b/content/influxdb/cloud/write-data/bulk-ingest-cloud.md index 4f67ed03e..69631ac5f 100644 --- a/content/influxdb/cloud/write-data/bulk-ingest-cloud.md +++ b/content/influxdb/cloud/write-data/bulk-ingest-cloud.md @@ -14,7 +14,7 @@ alias: --- To upload a large amount **(10GB or greater)** of previously existing *historical* -data into InfluxDB Cloud, [contact InfluxData Support](https://support.influxdata.com) for assistance. +data into InfluxDB Cloud, contact [InfluxData Support](https://support.influxdata.com/) for assistance. We’ll review your ingest rate limits, volume, and existing [data schema](/influxdb/cloud/reference/key-concepts/data-schema) to ensure the most efficient migration. diff --git a/content/influxdb/v2.7/reference/glossary.md b/content/influxdb/v2.7/reference/glossary.md index 237a110c8..6d57edbb4 100644 --- a/content/influxdb/v2.7/reference/glossary.md +++ b/content/influxdb/v2.7/reference/glossary.md @@ -591,7 +591,9 @@ See [line protocol](/influxdb/v2.7/reference/syntax/line-protocol/). The part of InfluxDB's structure that describes the data stored in the associated fields. Measurements are strings. -Related entries: [field](#field), [series](#series) +{{% cloud-only %}}With **InfluxDB v3**, a time series measurement equates to a relational database table with fields, tags, and timestamp as columns.{{% /cloud-only %}} + +Related entries: [field](#field), [series](#series), [table](#table) ### member @@ -1071,8 +1073,14 @@ InfluxDB uses Transmission Control Protocol (TCP) port 8086 for client-server co ### table +{{% oss-only %}} Flux processes a series of tables for a specified time series. These tables in sequence result in a stream of data. +{{% /oss-only %}} + +{{% cloud-only %}}With **InfluxDB v3**, a time series measurement equates to a relational database table with fields, tags, and timestamp as columns.{{% /cloud-only %}} + +Related entries: [measurement](#measurement) ### tag diff --git a/layouts/partials/article/feedback.html b/layouts/partials/article/feedback.html index 5f4ecfe63..262cdc1e6 100644 --- a/layouts/partials/article/feedback.html +++ b/layouts/partials/article/feedback.html @@ -58,7 +58,7 @@
  • InfluxDB Community Slack
    • {{ if not (in $supportBlacklist $product) }} -

    InfluxDB Cloud{{ if eq $product "influxdb" }} and InfluxDB Enterprise{{ end }} customers can contact InfluxData Support.

    +

    Customers with an annual or support contract can contact InfluxData Support.

    {{ end }}