Add Cloud (TSM) service notices and MQTT EOL notice (#5209)

* add cloud service notices and mqtt eol notice

* Apply suggestions from code review

Co-authored-by: Jason Stirnaman <stirnamanj@gmail.com>

---------

Co-authored-by: Jason Stirnaman <stirnamanj@gmail.com>

content/influxdb/cloud/reference/service-notices/_index.md

@@ -0,0 +1,13 @@
+---
+title: InfluxDB Cloud (TSM) service notices
+description: >
+  Important service notices related to the InfluxDB Cloud (TSM) platform.
+menu:
+  influxdb_cloud_ref:
+    name: Service notices
+weight: 12
+---
+
+Important service notices related to the InfluxDB Cloud (TSM) platform.
+
+{{< children readmore=true >}}

content/influxdb/cloud/reference/service-notices/native-collector-mqtt-eol.md

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+---
+title: End-of-Life of Native Collector - MQTT
+description: >
+  InfluxData has made a strategic decision to end-of-life (EOL) the
+  Native Collector - MQTT feature that is currently available in
+  InfluxDB Cloud (TSM) on **April 30th, 2024**.
+menu:
+  influxdb_cloud_ref:
+    parent: Service notices
+    name: EOL - Native Collector - MQTT
+weight: 101
+---
+
+InfluxData has made a strategic decision to end-of-life (EOL) the
+Native Collector - MQTT feature that is currently available in InfluxDB Cloud (TSM).
+This EOL will take effect **April 30th, 2024**, after which this feature will be
+completely removed from InfluxDB Cloud (TSM) and will no longer be supported. 
+
+Please refer to the FAQ below for more details and guidance on alternate
+solutions currently available.
+
+- [What is the Native Collector - MQTT Feature?](#what-is-the-native-collector---mqtt-feature)
+- [Why is this feature being EOL'd?](#why-is-this-feature-being-eold)
+- [What alternatives are available in light of this EOL announcement?](#what-alternatives-are-available-in-light-of-this-eol-announcement)
+- [What are the expected next steps?](#what-are-the-expected-next-steps)
+- [Will I lose any data already ingested?](#will-i-lose-any-data-already-ingested)
+- [Where can I get more information on using Telegraf as a replacement for Native Collector - MQTT?](#where-can-i-get-more-information-on-using-telegraf-as-a-replacement-for-native-collector---mqtt)
+
+### What is the Native Collector - MQTT Feature?
+
+The Native Collector - MQTT feature was introduced in InfluxDB Cloud in 2022 as
+a way to ingest data directly from MQTT sources into InfluxDB Cloud.
+This feature has been removed and is no longer available to new customers or
+existing customers who have not been using it.
+It was only available to a limited number of existing customers who were
+actively using it.
+
+### Why is this feature being EOL'd?
+
+The adoption of this feature was lower than anticipated given most customers
+continued to use [Telegraf](/telegraf/v1/), InfluxData’s data collection agent,
+which provides more features for MQTT ingestion than this feature did.
+After a thorough assessment, we determined that our customers can have a similar
+(and even superior) experience using the
+[MQTT Consumer Telegraf input plugin](https://www.influxdata.com/integration/mqtt-telegraf-consumer/).
+
+### What alternatives are available in light of this EOL announcement?
+
+We recommend using [Telegraf](/telegraf/v1/) with the [MQTT Consumer Telegraf input plugin](https://www.influxdata.com/integration/mqtt-telegraf-consumer/)
+as an alternative to the Native Collector - MQTT feature.
+
+Telegraf is InfluxData’s popular open source data collection agent that comes with 300+ plugins for data input and output,
+including MQTT.
+
+### What are the expected next steps?
+
+The Native Collector - MQTT feature will continue to work and function until
+**April 30th, 2024**.
+In the meantime, we won't release any new enhancements to the feature.
+After the EOL date, we will decommission the feature, and any MQTT subscriptions that you have will no
+longer receive and ingest data into InfluxDB.
+
+### Will I lose any data already ingested?
+
+No, data already written to InfluxDB will not be affected by this change.
+
+### Where can I get more information on using Telegraf as a replacement for Native Collector - MQTT?
+
+See [MQTT Consumer Telegraf input plugin](https://www.influxdata.com/integration/mqtt-telegraf-consumer/).