fix(clustered): add license renewal troubleshooting steps (#6397)

Addresses DAR #470 by documenting:
- Expected kubectl warning that can be safely ignored
- Troubleshooting steps for 'no license found' errors after renewal
- Service restart workaround when validation doesn't auto-detect new license
- License validation timing information

closes influxdata/DAR#470
pull/6467/head^2
Jason Stirnaman 2025-10-20 11:05:29 -05:00 committed by GitHub
parent ca24b3be54
commit 9729ef04b8
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@ -141,6 +141,84 @@ Before your license expires, your InfluxData sales representative will
contact you about license renewal.
You may also contact your sales representative at any time.
### Apply your renewed license
When you receive your renewed license file from InfluxData:
1. Use `kubectl` to apply the updated license:
<!--pytest.mark.skip-->
```sh
kubectl apply --filename license.yml --namespace influxdb
```
> [!Note]
> You may see a warning about missing `kubectl.kubernetes.io/last-applied-configuration` annotation.
> This warning is expected and can be safely ignored—the license will be applied successfully.
2. [Verify the license update](#verify-your-license) by checking that:
- The `iox-license` secret is updated
- Database pods remain in `Running` state
- No license-related errors appear in pod logs
### License validation timing
InfluxDB Clustered validates licenses:
- When pods start up
- Periodically during operation (roughly once per hour)
After applying a renewed license, the system should automatically detect and use the new license during the next validation cycle.
### Troubleshooting license renewal
If you experience query failures with "no license found" errors after applying a renewed license:
1. **Check the license secret**:
<!--pytest.mark.skip-->
```sh
kubectl get secret iox-license --namespace influxdb -o yaml
```
Verify the secret was updated with the new license data.
2. **Check license controller logs**:
<!--pytest.mark.skip-->
```sh
kubectl logs deployment/license-controller --namespace influxdb
```
Look for successful license processing messages or any errors.
3. **Verify pod status**:
<!--pytest.mark.skip-->
```sh
kubectl get pods -l app=iox --namespace influxdb
```
Ensure all pods are in `Running` state and not crash-looping.
4. **If issues persist**, you may need to restart affected services:
<!--pytest.mark.skip-->
```sh
# Scale down the querier service
kubectl scale deployment iox-shared-querier --replicas=0 --namespace influxdb
# Wait for pods to terminate, then scale back up
kubectl scale deployment iox-shared-querier --replicas=1 --namespace influxdb
```
> [!Important]
> Service restart should not be routinely necessary. If you consistently need to restart services after license renewal, contact InfluxData support.
---
## License enforcement