Cancellation page

content/v2.0/cloud/account-management/offboarding.md

@@ -0,0 +1,48 @@
+---
+title: Cancel your InfluxCloud subscription
+description: >
+  View your InfluxDB Cloud 2.0 data usage and rate limit notifications.
+weight: 102
+menu:
+  v2_0_cloud:
+    parent: Account management
+    name: Cancel InfluxCloud
+---
+
+You can cancel your {{< cloud-name >}} account at any time. To do so, follow the steps below.
+
+### 1. Stop reading and writing data to {{< cloud-name >}}.
+
+To stop being charged for {{< cloud-name "short" >}}, you'll first need to pause all your writes and queries.
+
+### 2. Create backups as needed
+
+To create backups from your {{< cloud-name "short" >}}, follow the steps below.
+
+#### Tasks
+
+For details, see [Export a task](/v2.0/process-data/manage-tasks/export-task/).
+
+#### Dashboards
+
+For details, see [Export a dashboard](v2.0/visualize-data/dashboards/export-dashboard/)
+
+#### Telegraf configurations
+
+**To save a Telegraf configuration:**
+
+1. Click in the **Organizations** icon in the navigation bar.
+
+    {{< nav-icon "orgs" >}}
+
+2. Select the **Telegraf** tab. A list of existing Telegraf configurations appears.
+3. Click on the name of a Telegraf configuration.
+4. Click **Download Config** to save.
+
+#### Data
+
+To request a backup of data in your {{< cloud-name "short" >}} instance, contact [support@influxdata.com](support@influxdata.com).
+
+### 3. Contact Support
+
+To cancel your subscription, reach out to [support@influxdata.com](support@influxdata.com). Your payment method will be charged your final balance immediately upon cancelation of service.