diff --git a/content/v2.0/cloud/account-management/billing.md b/content/v2.0/cloud/account-management/billing.md index b05055edd..1818eda4a 100644 --- a/content/v2.0/cloud/account-management/billing.md +++ b/content/v2.0/cloud/account-management/billing.md @@ -14,7 +14,9 @@ menu: {{< nav-icon "cloud" >}} - Complete the following procedures as needed: + If you subscribed to an InfluxDB Cloud 2.0 plan through **AWS Marketplace**, click the **AWS** link to access your billing and subscription information. + + If you subscribed to an InfluxDB Cloud 2.0 plan through **InfluxData**, complete the following procedures as needed: - [Add or update your {{< cloud-name >}} payment method](#add-or-update-your-influxdb-cloud-2-0-payment-method) - [Add or update your contact information](#add-or-update-your-contact-information) diff --git a/content/v2.0/cloud/account-management/data-usage.md b/content/v2.0/cloud/account-management/data-usage.md index 6af398fcd..da09c701c 100644 --- a/content/v2.0/cloud/account-management/data-usage.md +++ b/content/v2.0/cloud/account-management/data-usage.md @@ -15,8 +15,7 @@ left navigation bar and select **Usage**. {{< nav-icon "usage" >}} -The usage page provides data usage information for time frame specified in the -drop-down at the top of the Usage page. +Find data usage information for the time frame specified in the drop-down at the top of the Usage page. - **Writes:** Total data in MB written to your {{< cloud-name "short" >}} instance. - **Reads:** Total data in MB sent as responses to queries from your {{< cloud-name "short" >}} instance. @@ -31,6 +30,7 @@ drop-down at the top of the Usage page. {{< img-hd src="/img/2-0-cloud-usage.png" />}} ## Exceeded rate limits + If you exceed your plan's [rate limits](/v2.0/cloud/pricing-plans/), {{< cloud-name >}} will provide a notification in the {{< cloud-name "short" >}} user interface (UI) and add a rate limit event to your **Usage** page for review. diff --git a/content/v2.0/cloud/account-management/offboarding.md b/content/v2.0/cloud/account-management/offboarding.md index 6dbe5a601..743a573b1 100644 --- a/content/v2.0/cloud/account-management/offboarding.md +++ b/content/v2.0/cloud/account-management/offboarding.md @@ -36,11 +36,9 @@ For details, see [Export a task](/v2.0/process-data/manage-tasks/export-task/). For details, see [Export a dashboard](/v2.0/visualize-data/dashboards/export-dashboard/). -#### Telegraf configurations +#### Save Telegraf configurations -**To save a Telegraf configuration:** - -1. Click in the **Settings** icon in the navigation bar. +1. Click the **Settings** icon in the navigation bar. {{< nav-icon "settings" >}} @@ -48,16 +46,18 @@ For details, see [Export a dashboard](/v2.0/visualize-data/dashboards/export-das 3. Click on the name of a Telegraf configuration. 4. Click **Download Config** to save. -#### Data backups +#### Request a data backup To request a backup of data in your {{< cloud-name "short" >}} instance, contact [InfluxData Support](mailto:support@influxdata.com). ### Cancel service -1. Hover over the Usage icon in the left navigation bar and select Billing. +1. Hover over the **Usage** icon in the left navigation bar and select **Billing**. {{< nav-icon "usage" >}} -2. Click **Cancel Service**. -3. Select **I understand and agree to these conditions**, and then click **I understand, Cancel Service.** -4. Click **Confirm and Cancel Service**. Your payment method is charged your final balance immediately upon cancellation of service. +2. Do one of the following: + + - If you subscribed to an InfluxDB Cloud 2.0 **Usage-Based Plan** through **AWS Marketplace**, click the **AWS** link, click **Unsubscribe**, and then click **Yes, cancel subscription**. + + - If you subscribed to an InfluxDB Cloud 2.0 **Usage-Based Plan** through **InfluxData**, click **Cancel Service**. Select **I understand and agree to these conditions**, and then click **I understand, Cancel Service.** Click **Confirm and Cancel Service**. Your payment method is charged your final balance immediately upon cancellation of service. diff --git a/content/v2.0/cloud/account-management/upgrade-to-usage-based-plan.md b/content/v2.0/cloud/account-management/upgrade-to-usage-based-plan.md index 3e1d962cc..cfd32b207 100644 --- a/content/v2.0/cloud/account-management/upgrade-to-usage-based-plan.md +++ b/content/v2.0/cloud/account-management/upgrade-to-usage-based-plan.md @@ -1,24 +1,22 @@ --- -title: Upgrade to a Usage-based Plan +title: Upgrade to a Usage-Based Plan description: > - Upgrade to a Usage-based Plan to remove rate limits from your InfluxDB Cloud 2.0 account. + Upgrade to a Usage-Based Plan to remove rate limits from your InfluxDB Cloud 2.0 account. aliases: - /v2.0/cloud/account-management/upgrade-to-payg/ weight: 102 menu: v2_0_cloud: parent: Account management - name: Upgrade to Usage-based Plan + name: Upgrade to Usage-Based Plan --- -To upgrade to a Usage-based Plan: - 1. Hover over the **Usage** icon in the left navigation bar and select **Billing**. {{< nav-icon "usage" >}} -2. Click **Upgrade to Usage-based Plan**. -3. Review the terms and pricing associated with the Usage-based Plan. +2. Click **Upgrade to Usage-Based Plan**. +3. Review the terms and pricing associated with the Usage-Based Plan. 4. Click **Sounds Good To Me**. 5. Enter your contact information. Traditionally this would be "shipping" information, but InfluxData does not ship anything. diff --git a/content/v2.0/cloud/get-started.md b/content/v2.0/cloud/get-started.md index 73c652d9a..2fe6b5c4f 100644 --- a/content/v2.0/cloud/get-started.md +++ b/content/v2.0/cloud/get-started.md @@ -18,29 +18,33 @@ _See the differences between {{< cloud-name "short">}} and InfluxDB OSS [below](#differences-between-influxdb-cloud-and-influxdb-oss)._ ## Start for free + Start using {{< cloud-name >}} at no cost with the [Free Plan](/v2.0/cloud/pricing-plans/#free-plan). Use it as much and as long as you like within the plan's rate-limits. Limits are designed to let you monitor 5-10 sensors, stacks or servers comfortably. -Once you're ready to grow, [upgrade to the Usage-based Plan](/v2.0/cloud/account-management/upgrade-to-usage-based-plan/). ## Sign up -1. Go to [InfluxDB Cloud 2.0]({{< cloud-link >}}), enter your email address and password, and click **Sign Up**. -2. InfluxDB Cloud requires email verification to complete the sign up process. Verify your email address by opening - the email sent to the address you provided and clicking **Verify Your Email**. -3. Choose your cloud provider. Currently, **AWS** is the only cloud provider available. +1. Choose one of the following: + - To subscribe to an InfluxDB Cloud 2.0 **Free Plan** through InfluxData, go to [InfluxDB Cloud 2.0]({{< cloud-link >}}), enter your credentials, and then click **Start your Free Plan now**. When you're ready to grow, [upgrade to the Usage-Based Plan](/v2.0/cloud/account-management/upgrade-to-usage-based-plan/). + - To subscribe to an InfluxDB Cloud 2.0 plan (**Usage-Based** only) through AWS Marketplace, go to [Amazon Marketplace](https://aws.amazon.com/marketplace), search for **InfluxDB Cloud 2.0**, and then follow the prompts to subscribe. After you click **Set Up Your Account**, enter your credentials, and then click **Start Now**. + + {{%note%}} **Note:** Currently, we do **not support** using an existing InfluxDB Cloud 2.0 account to sign up for an InfluxDB Cloud 2.0 plan through AWS Marketplace. + {{%/note%}} + +2. InfluxDB Cloud requires email verification to complete the sign up process. + Verify your email address by opening the email sent to the address you provided and clicking **Verify Your Email**. +3. (If you subscribed through InfluxData) Choose your cloud provider. 4. Select a region for your {{< cloud-name >}} instance. The following regions are available: - **US West (Oregon)** - **EU Frankfurt** _To suggest regions to add, click **Let us know** under Regions._ -5. Review the terms of the agreement, and then select **I have viewed and agree to InfluxDB Cloud 2.0 Services Subscription Agreement - and InfluxData Global Data Processing Agreement.**. +5. (If you subscribed through InfluxData) Review the terms of the agreement, and then select **I have viewed and agree to InfluxDB Cloud 2.0 Services Subscription Agreement and InfluxData Global Data Processing Agreement**. For details on the agreements, see the [InfluxDB Cloud 2.0: Services Subscription Agreement](https://www.influxdata.com/legal/terms-of-use/) and the [InfluxData Global Data Processing Agreement](https://www.influxdata.com/legal/influxdata-global-data-processing-agreement/). -6. Click **Continue**. {{< cloud-name >}} opens with a default organization - and bucket (both created from your email address). +6. Click **Finish**. {{< cloud-name >}} opens with a default organization and bucket (both created from your email address). _To update organization and bucket names, see [Update an organization](/v2.0/organizations/update-org/) and [Update a bucket](/v2.0/organizations/buckets/update-bucket/#update-a-bucket-s-name-in-the-influxdb-ui)._ @@ -114,6 +118,7 @@ Once you're up and running with {{< cloud-name "short" >}}, [monitor your data u your {{< cloud-name "short" >}} UI](/v2.0/cloud/account-management/data-usage/). ## Differences between InfluxDB Cloud and InfluxDB OSS + {{< cloud-name >}} is API-compatible and functionally compatible with InfluxDB OSS 2.0. The primary differences between InfluxDB OSS 2.0 and InfluxDB Cloud 2.0 are: