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updates for how to cancel service w AWS

pull/639/head
Kelly 2019-11-25 13:25:15 -08:00
parent c59f720a7f
commit 05f2ba3d5d
2 changed files with 8 additions and 8 deletions
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14
content/v2.0/cloud/account-management/offboarding.md
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@ -36,9 +36,7 @@ For details, see [Export a task](/v2.0/process-data/manage-tasks/export-task/).
For details, see [Export a dashboard](/v2.0/visualize-data/dashboards/export-dashboard/).
#### Telegraf configurations
**To save a Telegraf configuration:**
#### Save Telegraf configurations
1. Click in the **Settings** icon in the navigation bar.
@ -48,7 +46,7 @@ For details, see [Export a dashboard](/v2.0/visualize-data/dashboards/export-das
3. Click on the name of a Telegraf configuration.
4. Click **Download Config** to save.
#### Data backups
#### Request a data backup
To request a backup of data in your {{< cloud-name "short" >}} instance, contact [InfluxData Support](mailto:support@influxdata.com).
@ -58,6 +56,8 @@ To request a backup of data in your {{< cloud-name "short" >}} instance, contact
{{< nav-icon "usage" >}}
2. Click **Cancel Service**.
3. Select **I understand and agree to these conditions**, and then click **I understand, Cancel Service.**
4. Click **Confirm and Cancel Service**. Your payment method is charged your final balance immediately upon cancellation of service.
2. Do one of the following:
- If you subscribed to an InfluxDB Cloud 2.0 plan through **AWS Marketplace**, click the **AWS** link, and then click **Unsubscribe**.
- If you subscribed to an InfluxDB Cloud 2.0 plan through **InfluxData**, click **Cancel Service**. Select **I understand and agree to these conditions**, and then click **I understand, Cancel Service.** Click **Confirm and Cancel Service**. Your payment method is charged your final balance immediately upon cancellation of service.

2
content/v2.0/cloud/get-started.md
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@ -42,7 +42,7 @@ Once you're ready to grow, [upgrade to the Usage-Based Plan](/v2.0/cloud/account
- **EU Frankfurt**
_To suggest regions to add, click **Let us know** under Regions._
5. (If you subscribed through InfluxData) Review the terms of the agreement, and then select **I have viewed and agree to InfluxDB Cloud 2.0 Services Subscription Agreement and InfluxData Global Data Processing Agreement.**.
5. (If you subscribed through InfluxData) Review the terms of the agreement, and then select **I have viewed and agree to InfluxDB Cloud 2.0 Services Subscription Agreement and InfluxData Global Data Processing Agreement**.
For details on the agreements, see the [InfluxDB Cloud 2.0: Services Subscription Agreement](https://www.influxdata.com/legal/terms-of-use/) and the [InfluxData Global Data Processing Agreement](https://www.influxdata.com/legal/influxdata-global-data-processing-agreement/).
6. Click **Continue**. {{< cloud-name >}} opens with a default organization and bucket (both created from your email address).