---
title: Add payment method and view billing
list_title: Add payment and view billing
description: >
  Add your InfluxDB Cloud payment method and view billing information.
weight: 103
menu:
  v2_0_cloud:
    parent: Account management
    name: Add payment and view billing
---

- Hover over the **Usage** icon in the left navigation bar and select **Billing**.

    {{< nav-icon "cloud" >}}

    Complete the following procedures as needed:

  - [Add or update your {{< cloud-name >}} payment method](#add-or-update-your-influxdb-cloud-2-0-payment-method)
  - [Add or update your contact information](#add-or-update-your-contact-information)
  - [Send notifications when usage exceeds an amount](#send-notifications-when-usage-exceeds-an-amount)

    View information about:

  - [Pay As You Go billing](#view-pay-as-you-go-billing-information)
  - [Free plan](#view-free-plan-information)
  - [Exceeded rate limits](#exceeded-rate-limits)
  - [Billing cycle](#billing-cycle)
  - [Declined or late payments](#declined-or-late-payments)

### Add or update your InfluxDB Cloud 2.0 payment method

1. On the Billing page:
   - To update, click the **Change Payment** button on the Billing page.
   - In the **Payment Method** section:
      - Enter your cardholder name and number
      - Select your expiration month and year
      - Enter your CVV code and select your card type
      - Enter your card billing address

2. Click **Add Card**.

### Add or update your contact information

1. On the Billing page:
   - To update, click the **Edit Information** button.
   - In the **Contact Information** section, enter your name, company, and address.
2. Click **Save Contact Info**.

### Send notifications when usage exceeds an amount

1. On the Billing page, click **Notification Settings**.
2. Select the **Send email notification** toggle, and then enter the email address to notify. 
3. Enter the dollar amount to trigger a notification email. By default, an email is triggered when the amount exceeds $10. (Whole dollar amounts only. For example, $10.50 is not a supported amount.)

### View Pay As You Go billing information

- On the Billing page, view your billing information, including:
  - Account balance
  - Last billing update (updated hourly)
  - Past invoices
  - Payment method
  - Contact information
  - Notification settings

### View Free plan information

- On the Billing page, view the total limits available for the Free plan.

### Exceeded rate limits

If you exceed your plan's [rate limits](/v2.0/cloud/pricing-plans/), {{< cloud-name >}} provides a notification in the {{< cloud-name "short" >}} user interface (UI) and adds a rate limit event to your **Usage** page for review.

All rate-limited requests are rejected; including both read and write requests.
_Rate-limited requests are **not** queued._

_To remove rate limits, [upgrade to a Pay As You Go Plan](/v2.0/cloud/account-management/upgrade-to-payg/)._

#### Rate-limited HTTP response code

When a request exceeds your plan's rate limit, the InfluxDB API returns the following response:

```
HTTP 429 “Too Many Requests”
Retry-After: xxx (seconds to wait before retrying the request)
```

### Billing cycle

Billing occurs on the first day of the month for the previous month. For example, if you start the Pay As You Go plan on September 15, you're billed on October 1 for your usage from September 15-30.

### Declined or late payments

| Timeline                    | Action |
|:----------------------------|:------------------------------------------------------------------------------------------------------------------------|
| **Initial declined payment**| We'll retry charge every 72 hours. During this period, update your payment method to successfully process your payment. |  
| **One week later**          | Account disabled except data writes. Update your payment method to successfully process your payment and enable your account. |  
| **10-14 days later**        | Account completely disabled. During this period, you must contact us at support@influxdata.com to process your payment and enable your account. |  
| **21 days later**           | Account suspended. Contact support@influxdata.com to settle your final bill and retrieve a copy of your data or access to InfluxDB Cloud dashboards, tasks, Telegraf configurations, and so on.|  
